Shipping Policy

Thank you for shopping with Sparkle Studio by Fariha. We are committed to delivering your orders safely and efficiently across Pakistan.

Website: https://sparklestudiobyfariha.com/

1. Shipping Coverage

We currently deliver across Pakistan.

Delivery availability may vary depending on courier coverage and regional accessibility.

2. Shipping Charges

  • Standard shipping fee across Pakistan: PKR 299
  • Shipping charges are applied per order unless otherwise stated during promotions or special offers.

3. Order Processing Time

Orders are typically processed after successful confirmation.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Customization requirements
  • Public holidays and operational schedules

Customized or handmade products may require additional preparation time.

4. Estimated Delivery Time

Estimated delivery timelines may vary based on location and courier operations.

Typical delivery expectations:

  • Major cities: 3–7 business days
  • Remote areas: 5–10 business days

Delivery estimates are approximate and not guaranteed.

5. Order Tracking

If tracking details are available, customers may receive updates through:

  • Email
  • SMS
  • Phone call
  • WhatsApp

Please ensure contact information is entered correctly.

6. Delivery Attempts

Courier partners may attempt delivery according to their policies.

If delivery cannot be completed because of:

  • Incorrect address
  • Customer unavailable
  • Invalid contact information

additional shipping charges may apply for re-delivery.

7. Delays & Exceptions

Delivery timelines may be affected by:

  • Weather conditions
  • Public holidays
  • Courier delays
  • High order volumes
  • Operational interruptions
  • Events beyond our reasonable control

We appreciate your patience if unexpected delays occur.

8. Inspection Upon Delivery

Customers are encouraged to inspect packages upon arrival.

If the package appears damaged or incorrect, please contact us within 48 hours and provide supporting photos or videos.

9. Lost or Returned Shipments

If an order is returned due to unsuccessful delivery attempts or incomplete customer details:

  • Re-shipping charges may apply.
  • Orders may require reconfirmation before dispatch.

10. Contact Us

For shipping-related inquiries:

Sparkle Studio by Fariha
A multi-concept creative studio ✨️

📍 Lahore, Pakistan
📧 sparklestudiobyfariha@gmail.com
📞 Customer Support & WhatsApp: 0300-8426884